Sales Policy for Chopuniee

Welcome to Chopuniee!
Thank you for choosing Chopuniee, your trusted source for premium home appliances. We are committed to delivering high-quality products and exceptional customer service to ensure you have the best shopping experience. Our sales policy, effective from November 19, 2024, outlines the terms and conditions that govern your purchase, including product availability, pricing, payment options, returns, and exchanges. Please read this policy carefully before making any purchases.

1. Product Availability

At Chopuniee, we strive to maintain accurate inventory levels for all of our products, including Air Fryers, Refrigerators, Robot Vacuums & Mops, and Washing Machines. However, due to high demand, product availability may vary. In the event that an item you order is out of stock, we will notify you promptly and offer alternatives, such as a backorder, or issue a full refund if you prefer.

2. Pricing

Prices listed on Chopuniee.com are in USD and are subject to change without prior notice. We make every effort to keep our prices accurate and up-to-date, but errors may occur. If an item is priced incorrectly, we reserve the right to cancel or adjust the price of your order before shipping. Sales tax may apply depending on your shipping location.

For the latest prices and promotions, please visit our official website at chopuniee.com.

3. Payment Methods

Chopuniee accepts the following payment methods for your convenience:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Debit Cards
  • Apple Pay (for eligible users)

All payments are processed securely through our payment gateway to ensure your personal and financial information is protected.

4. Order Confirmation & Shipping

Once you place an order, you will receive an order confirmation email. This confirmation includes details of your purchase, including product descriptions, quantities, and shipping information.

We ship our products nationwide from our warehouse located at: 120 Westgate Dr, Williams, California (CA). Shipping times may vary based on your location, but most orders are processed within 3-5 business days. You will receive tracking information once your order has shipped.

Please ensure that the shipping address you provide is correct to avoid delays or additional charges.

5. Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and the size/weight of your order. We offer competitive shipping rates and strive to provide the best value for our customers.

Free Shipping: We offer free standard shipping on selected items or for orders above a specified value. Details of these offers can be found on the product page or at checkout.

6. Returns & Exchanges

We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your product, you may return it within 30 days of receipt for a full refund or exchange. To initiate a return or exchange, please contact our customer service team at info@chopuniee.com or call (530) 473-2280.

  • Eligibility for Returns:

    • The product must be unused, in its original packaging, and in resalable condition.
    • Items such as personal care products and clearance items may be excluded from the return policy.
    • All return shipping costs are the responsibility of the customer unless the product is defective or was shipped in error.

  • Defective or Damaged Items:
    If your product arrives damaged or defective, please notify us within 7 days of receiving the item. We will provide instructions for returning the product and issuing a replacement or full refund.

7. Warranty

Many of our products come with a manufacturer’s warranty. For detailed information about the warranty coverage, please refer to the product description on our website or contact our customer service team.

8. Cancellations

If you wish to cancel your order, please contact us immediately at info@chopuniee.com or call (530) 473-2280. Once the order has been processed or shipped, cancellations may not be possible. In this case, you will need to follow our return process upon receiving the item.

9. Customer Service

If you have any questions regarding our products or need assistance with your order, feel free to contact us:

Our dedicated customer support team is here to assist you Monday through Friday, 9:00 AM – 5:00 PM PST.

10. Privacy & Security

Your privacy is important to us. We take all necessary measures to protect your personal and financial information. For more details on how we handle your data, please read our Privacy Policy available on our website.

11. Changes to Sales Policy

Chopuniee reserves the right to amend, update, or change this sales policy at any time without prior notice. Any changes will be reflected on this page, and the updated policy will take effect immediately after posting.

Thank you for shopping with Chopuniee. We are dedicated to providing high-quality home appliances that meet your needs and exceed your expectations. Visit us today at chopuniee.com to explore our products and enjoy the convenience of modern living.

By purchasing from Chopuniee, you agree to the terms of our sales policy. We look forward to serving you and helping you create a smarter, more efficient home.