Payment Policy

Effective Date: January 8, 2025

At Chopuniee, we aim to provide secure and flexible payment options for a hassle-free shopping experience. Below are the details of our accepted payment methods, security measures, and refund processes.

Accepted Payment Methods

  1. Credit/Debit Cards: We accept Visa, MasterCard, American Express, and Discover.
  2. PayPal: A trusted payment gateway for secure transactions.
  3. Buy Now, Pay Later: Flexible installment options are available through partners like Klarna or Afterpay (subject to approval by the payment provider).
  4. Gift Cards: Chopuniee gift cards can be redeemed at checkout.

Payment Security

  • SSL Encryption: All transactions are processed using Secure Sockets Layer (SSL) encryption to ensure your sensitive data is protected.
  • PCI Compliance: Our payment processors follow Payment Card Industry Data Security Standards (PCI DSS) to provide the highest level of payment security.
  • Fraud Detection: Advanced fraud prevention measures are in place to monitor and block unauthorized transactions.

Refunds and Cancellations

  • Refunds: Refunds for canceled or returned orders will be processed to the original payment method within:
    • Credit/Debit Cards: 5-7 business days.
    • PayPal: 1-2 business days.
    • Gift Cards: Immediate credit to your Chopuniee gift card balance.
  • Order Cancellations: Orders can be canceled within 12 hours of placement. Once the order is processed, cancellations may not be possible.

Taxes and Additional Fees

  • Sales Tax: Sales tax is calculated based on your shipping address and will be displayed during checkout.
  • International Fees: Customers outside the U.S. are responsible for customs duties, taxes, or additional charges required by their country.

Failed or Declined Payments

If your payment fails, please check the following:

  • Ensure your card details are correct.
  • Verify that your card has sufficient funds.
  • Contact your bank to confirm no restrictions are in place.

If the issue persists, try another payment method or contact our customer support team for assistance.

Customer Support

For any payment-related inquiries or assistance, please reach out to us:

We are committed to ensuring a secure and efficient payment process for all customers.